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NEW: Book your place digitally with Adapt’s online booking system

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We are excited to introduce our new digital booking system, which allows for Dial-A-Ride passengers to book online for the first time ever.

 

Passengers are able to use the website to book up to seven days in advance and receive email confirmation that their place is reserved. The ease of booking means that a spot can be booked in under 30 seconds, revolutionising the process. The process links in with our existing systems, meaning that the entire process is automated and more efficient.

 

Our existing phone infrastructure remains in place for our passengers who are unable to access the internet and would like to book their place. Lines are open 9am until 5pm, Monday to Friday, or passengers can leave a message which will be picked up by our transport team.

 

If you would like to book using the online system, please click here.

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Blackpool jaunt for Tynedale Stroke Club

Members of Tynedale Stroke Club enjoyed a short break in Blackpool last week, thanks in part to funding from the Co-op local community fund.

Cash generated when customers swipe their membership cards in stores and from the 5p carrier bag levy is distributed to nominated local charities every six months.

The funding paid for the transport to and from Blackpool, provided by Adapt (NE) and Jewitts coaches for the 24-strong group. The funds also covered the cost of hiring a carer to join them on the trip, meaning that some of the passenger’s partners could also take a break.

The group stayed at the New Mayfair Hotel in Blackpool, part of the CQC registered ‘Safehands’ holiday company which caters for people with a variety of disabilities, with hoists and other specialist equipment provided in the rooms.

As well as being entertained by displays from Blackpool National Armed Forces Day which included the Irish Guards Choir and an air show, some of the group visited the Tower Ballroom and had a dance to the famous Wurlitzer organ.

Organiser Eileen Vale of Tynedale Stroke Club says, “We all had a fantastic weekend with brilliant weather. The hotel provided a great service and nightly entertainment and our drivers were so friendly and accommodating; we couldn’t have asked for more and will definitely be going again!”

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