There are many things that can affect your health and wellbeing, not only medical issues. In these situations, a Living Well Coordinator may be able to help.
A Living Well Coordinator’s role is to help you to address the non-medical issues in your life that may be having an impact on your health and wellbeing.
Our main role is to connect you to appropriate forms of support from voluntary and community organisations and sometimes from NHS and other statutory services. Where needed we can work closely with your GP practice and other services involved in your care, in order to best support you.
Once a referral has been received your Living Well Coordinator will contact you within two weeks to arrange an assessment of your needs and priorities. The Living Well Coordinator will then work together with you to make a plan to support your wellbeing.
The intensity of support you receive will depend on your individual needs. You will initially have up to eight sessions with your Living Well Coordinator and you can choose to stop receiving support from the Living Well Service at any time.
Your Living Well Coordinator will not have direct access to your medical records, but information may be shared between your GP practice and the Living Well Service both during the referral process and if it is felt that clinical input is needed to best support you. Your Living Well Coordinator will also send a short report back to your GP practice after your sessions have been completed.
We can speak to you on the phone or meet in person to:
- Discuss any issues you are facing
- Explore what is important for you
- Find local services and activities
- Give you support to access them