Transport

Transport

Adapt (NE) has operated a successful community transport scheme since 1991, with a fleet of three vehicles, all of which are fully wheelchair accessible.

Our community transport scheme was developed for use by people who are disadvantaged or isolated through disability or through living in a rural community.

Those eligible to access this scheme include:

  • Disabled people
  • Elderly people
  • Single women or women who live alone
  • Children and young adults
  • People receiving certain benefits
  • Those who are geographically isolated

Please get in touch if you are not sure of your eligibility.

We provide vehicles with up to 13 passenger seats with or without a driver for community groups and members for outings, plus we deliver some scheduled rural bus routes (under a Section 22 permit) on behalf of Northumberland County Council.

Membership is required to use the scheme and costs £7.00 per year for an individual. Read more about membership.


Dial-a-Ride Service

Dial-a-Rides are scheduled bus runs that pick you up at your door and take you to a specific destination. You need to be a member of Adapt (NE) to use Dial-a-Ride, which costs £7.00 per year. Find out more about membership.

Book a Dial-a-Ride run by ringing us on 01434 600599 by no later than midday on the working day before you wish to travel (i.e. before midday on Friday for a Monday run, or before midday Wednesday for a Thursday run).

Our drivers are happy to help you carry your shopping to your door if needed, but we ask that you bear in mind the amount of space on the bus in terms of numbers of shopping bags.

Our current Dial-a-Ride services:

  • Prudhoe to Hexham, Monday
  • 885 Byrness, Monday
  • Kielder to Hexham, Tuesday
  • Blanchland to Hexham, Tuesday
  • AllenHeads, Wednesday
  • Byrness to Morpeth, Wednesday
  • Corbridge to Hexham, Thursday
  • 613 Whittonstall, Friday
  • Kielder to Hexham, Friday

Vehicle hire prices

Minibus with an Adapt (NE) driver

£21.50 per hour, plus mileage at 40p per mile. Contact us for more information.

Complaints procedure