Useful information

Useful links to organisations offering support, services and information

Disability North

Supporting disabled and older people, their families, friends and carers. Services are also provided for students or professionals working in the statutory, voluntary and pubic sector.


Carers Northumberland

Carers Northumberland is a charity dedicated to improving the lives of carers by responding to the needs of carers, informing carers of their rights and entitlements, supporting carers to access help for the person they care for, reducing the social isolation that so many carers feel and empowering carers to have a voice.


Community Action Northumberland

Community Action Northumberland is here to support and help sustain rural communities in Northumberland by promoting rural issues, empowering organisations and supporting individuals – identifying, developing and managing projects to address the needs of rural communities.



Re-engage (formerly Contact the Elderly), organises regular Sunday afternoon tea parties for people over 75 who live with little or no social support. Telephone befriending and activity groups are also on offer.



If you are worried about the welfare of someone who lives in Northumberland contact Onecall 01670 536 400 or report a concern online.


NHS UK is the UK’s biggest health website. There’s advice and information on a range of health issues, living well and finding care and support.


Natural Ability

Natural Ability was set up in 2009 to provide a great choice for people with learning disabilities who enjoy being outdoors and active.  Building on people’s strengths and aspirations, this charity helps people learn, gain skills, make friends and be included as valued members of the community. It also work with children and adults with long term mental health needs and physical disability and can also support people with dementia to enjoy day farming.


Chrysalis Tynedale

Chrysalis is a charity that provides an activities club for people with dementia and ongoing memory problems. It includes their families, friends and support workers. Based at Dene Park in Hexham, sessions take place on Mondays and Wednesdays.


Tynedale Dementia Action Alliance

The Tynedale Dementia Action Alliance aims to encourage local communities in the Tynedale area to become dementia friendly – increasing awareness of the condition and how the community can work together to reduce stigma, allowing people with dementia to contribute as fully as possible to community life.


Silver Talk

Silver Talk, from Karbon Homes, is a free telephone befriending service for which gives people the opportunity to connect for regular, social telephone chats.

Silver Talk is ideal for those who:

  • May feel lonely at times
  • Are able to communicate over the phone


Tynedale Talking Newspaper

All Tynedale people who are blind or partially sighted can keep in touch with local news and events via the free weekly talking newspaper. The main Hexham Courant articles are delivered via memory stick directly to homes every Friday, thanks to reader volunteers and technicians. Tynedale Talking Newspaper also has a free equipment loan bank.


Inclusion North

Inclusion North exists to make inclusion a reality for all people with a learning disability, autistic people and their families.


Your Voice Counts

Your Voice Counts is a charity that supports people with learning disabilities, autistic people and people who are at risk of exclusion due to disability, illness or other challenges.


Healthwatch Northumberland

Healthwatch Northumberland is our local health and social care champion. Share your experiences of NHS and social care services and your feedback could help make improvements for everyone in the community. . There is also a free Signposting and Information Service which can help you find support and health and care services.



WECAN is a registered  charity based in Hexham.

 It provides community based support for children and young people with disabilities, additional and complex needs, aged between six and 19 to access leisure and social activities.


Active Northumberland

Active Northumberland was established to help the people in Northumberland make the most out of the diverse culture and leisure on offer in our great county. It provides opportunities for sport, gyms, swimming pools, fitness classes, GP exercise on referral, health walks and more at venues across the county.


Age UK Northumberland

Age UK Northumberland is an independent local charity which provides services for older adults throughout Northumberland. In common with all Age UKs, its central service is free information, advice and advocacy. Other services are designed to meet local needs and currently include: day care and personal care, exercise and falls prevention classes, lunch clubs and day centres.


Patient Transport Services

North East Ambulance Service provides pre-planned non-emergency transport for patients who have a medical condition that would prevent them from travelling to a treatment centre by any other means, or who require the skills of an ambulance care assistant during the journey.


Northumberland Domestic Abuse Service

Northumberland Domestic Abuse Service provides specialist support to victims and survivors of domestic abuse, helping them to recover from their experiences and re-build their lives. It delivers services across Northumberland with a particular focus on reaching out into rural areas and identifying unmet needs.


Citizens Advice Northumberland

Citizens Advice Northumberland provide free, confidential and impartial advice and campaign on big issues affecting people’s lives. It’s goal is to help everyone find a way forward, whatever problem they face.


Vision Northumberland

Vision Northumberland (formerly Northumberland County Blind Association) is a well established local charity that provides advice and support services to blind and visually impaired people to enable individuals to gain the knowledge, confidence and skills necessary to increase independence and fulfil life potential.


Northumberland Cancer Support Group

Northumberland Cancer Support Group is a completely voluntary self-help organisation, offering a gentle, holistic approach to cancer which does not conflict with conventional medical treatment.


Tynedale Hospice at Home

Tynedale Hospice at Home provides three services – nursing care, hospital transport, and pre and post bereavement support to children, adults and families in the communities of Tynedale, Ponteland and West Northumberland.


Great North Air Ambulance

The Great North Air Ambulance Service brings pioneering pre-hospital care to the scene, rescuing hundreds of severely injured or ill patients every year. The service is not NHS funded.


Northumberland SEND Services

This service offers impartial information, advice and support to families of children and young people with special educational needs or disabilities.The service is free and confidential and also supports children and young people with special educational needs or disabilities up to the age of 25.


Journey Enterprises

Journey Enterprises believe people with learning disabilities have the right to have a good job, be fit and healthy and have fun. Support workers will work with you to find out what you are good at and what you like, building on this to help you lead a more independent life and have the freedom to make choices.