Useful Info

Useful links and information about local organisations offering support, services and advice.

Disability North

Supporting disabled and older people, their families, friends and carers. Services are also provided for students or professionals working in the statutory, voluntary and pubic sector.


Carers Northumberland

Carers Northumberland is a charity dedicated to improving the lives of carers by responding to the needs of carers, informing carers of their rights and entitlements, supporting carers to access help for the person they care for, reducing the social isolation that so many carers feel and empowering carers to have a voice.


Community Action Northumberland

Community Action Northumberland is here to support and help sustain rural communities in Northumberland by promoting rural issues, empowering organisations and supporting individuals – identifying, developing and managing projects to address the needs of rural communities.


Community Transport Association

The CTA is a national charity that provides leadership, learning and enterprise support to a wide range of organisations delivering innovative and flexible transport solutions in their communities. For organisations that provide transport to their members or the public, whether they are charities, voluntary or community groups, social enterprises or local authorities.



Re-engage (formerly Contact the Elderly), organises regular Sunday afternoon tea parties for people over 75 who live with little or no social support.  The development officer for the North East is Valerie Walker, tel 0191 242 0186 or e-mail



If you are worried about a child or adult’s welfare who lives in Northumberland contact Onecall 01670 536 400.

What is Onecall?

Onecall brings together adult social care and healthcare staff from the trust with Northumberland County Council staff from children’s services, and partners in Northumbria Police. Our priority is providing help at the earliest opportunity before the situation becomes more serious.


NHS UK is the UK’s biggest health website. There’s advice and information on a range of health issues, living well and finding care and support.


Autism Northumberland

Based in Cramlington, Autism Northumberland supports families from the whole of the North East who are living with Autism. It offers parent/carer and sibling support groups, exclusive activites and events, after school and holiday clubs, training workshops,  specialist teaching and coaching sessions, advice on schooling and so much more.


Natural Ability

Natural Ability was set up in 2009 to provide a great choice for people with learning disabilities who enjoy being outdoors and active.  Building on people’s strengths and aspirations, this charity helps people learn, gain skills, make friends and be included as valued members of the community. It also work with children and adults with long term mental health needs and physical disability and can also support people with Dementia to enjoy Day Farming.


Chrysalis Tynedale

Chrysalis is a charity that provides an activities club for people with dementia and ongoing memory problems. It includes their families, friends and support workers. Based at the Torch Centre in Hexham, sessions take place on Mondays and Wednesdays, 2.00 – 4.00pm.


Tynedale Dementia Action Alliance

The Tynedale Dementia Action Alliance aims to encourage local communities in the Tynedale area to become dementia friendly – increasing awareness of the condition and how the community can work together to reduce stigma, allowing people with dementia to contribute as fully as possible to community life.


Silver Talk

Silver Talk, from Karbon Homes, is a free telephone befriending service for which gives people the opportunity to connect for regular, social telephone chats.

Silver Talk is ideal for those who:

  • May feel lonely at times
  • Are able to communicate over the phone


Healthwatch Northumberland

Healthwatch Northumberland is the independent champion for people who use health and social care services. Its aim is to ensure that people are at the heart of care, listening to what people like about services or what could be improved and we share their views with those with the power to make change happen. There is also a signposting service available.



WECAN (We Enable Children with Additional Needs) is a registered  charity based in Hexham.

 It provides community based support for children and young people with disabilities, additional and complex needs, aged between six and 19 to access leisure and social activities.


Active Northumberland

Active Northumberland was established to help the people in Northumberland make the most out of the diverse culture and leisure on offer in our great county. It provides opportunities for sport, gyms, swimming pools, fitness classes, GP exercise on referral, health walks and more at venues across the county.


Age UK Northumberland

Age UK Northumberland is an independent local charity which provides services for older adults throughout Northumberland. In common with all Age UKs, its central service is free information, advice and advocacy. Other services are designed to meet local needs and currently include: day care and personal care, exercise and falls prevention classes, lunch clubs and day centres.


Patient Transport Services

The North East Ambulance Service provides pre-planned non-emergency transport for patients who have a medical condition that would prevent them from travelling to a treatment centre by any other means, or who require the skills of an ambulance care assistant during the journey.


Northumberland Domestic Abuse Service

Northumberland Domestic Abuse Service provides specialist support to victims and survivors of domestic abuse, helping them to recover from their experiences and re-build their lives. It delivers services across Northumberland with a particular focus on reaching out into rural areas and identifying unmet needs.


Citizens Advice Northumberland

Citizens Advice Northumberland provide free, confidential and impartial advice and campaign on big issues affecting people’s lives. It’s goal is to help everyone find a way forward, whatever problem they face.


Northumberland County Blind Association

Northumberland County Blind Association is a well established local charity that provides advice and support services to blind and visually impaired people to enable individuals to gain the knowledge, confidence and skills necessary to increase independence and fulfil life potential.


Northumberland Cancer Support Group

The Northumberland Cancer Support Group is a completely voluntary self-help organisation, offering a gentle, holistic approach to cancer which does not conflict with conventional medical treatment.


Action on Hearing Loss

As the largest charity for people with hearing loss in the UK, Action on Hearing Loss is here to support and help you, so you can take back control and live the life you choose. Advice on day-to-day care and practical information, plus local support groups in Northumberland.


Let’s Get Together Project

This project from Northumberland Community Development Company delivers a programme of community development learning and activities through very local initiatives in South Tynedale in Northumberland.
The project builds on links between farmsteads, hamlets and villages in this very rural area, enabling people to play an active role in developing, taking part in and sustaining local opportunities.


Tynedale Hospice at Home

Tynedale Hospice at Home provides three services – nursing care, hospital transport, and pre and post bereavement support to children, adults and families in the communities of Tynedale, Ponteland and West Northumberland.