Care Act Referral Guidance

The Care Act 2014 was introduced to promote the wellbeing of individuals and their carers to help them achieve the outcomes that matter to them in their everyday lives.

The key principle of wellbeing applies in all cases where the Local Authority is carrying out a care and support function or making a decision in relation to a person with care and support needs or their carer.

Under the Care Act 2014 the local authority has a duty to provide independent advocacy to adults who need care and support and carers of adults (including young carers).

Not everyone is entitled to an independent advocate. Two conditions must be met:

  • The person has substantial difficulty being fully involved within assessment, care and support planning, and review and safeguarding.
  • There is no one appropriate and available to support and represent their wishes.

Find out more in the leaflet below.

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