The value of listening: Healthwatch Northumberland Annual Report 2023-24


Healthwatch Northumberland is our local, independent health and social care champion. Adapt (NE) have delivered the Healthwatch function for Northumberland since it began in 2013.

This year over 12,000 people shared their experiences of health and social care services, helping to raise awareness of issues and improve care, or came to Healthwatch Northumberland for clear advice and information about topics such as mental health and the cost of living crisis. The team published 20 reports about the improvements people would like to see in health and social care services. Read about the work and impact of Healthwatch Northumberland over the last 12 months in the Healthwatch Northumberland Annual Report 2023-24.

Hexham audio book group


The audio book group is a free, friendly group for anyone who has difficulty reading, due to visual impairments or other challenges.

The group meets at Hexham Library in the Queen’s Hall on the last Thursday of the month (except August), at 2.00pm.

For more information or to join the group please email


Could you be a Getabout volunteer driver?

Would you like to make a difference to your community?
We’re looking for drivers to help deliver the Getabout scheme.
What is a Getabout volunteer?
Volunteers help people access services by taking them in their own car to appointments, and back home again. Volunteer drivers are paid expenses of 45p per mile for any journeys carried out for the scheme.
If you are interested in volunteering and would like to find out more, please call 03333 441 740.
Find out more about the Getabout scheme

Minibus Driver vacancy

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Job opportunity – Minibus Driver

We have a vacancy for a part-time bus driver to help deliver our transport services across the region.

Working hours: A minimum of nine hours Monday to Friday, with occasional weekend work. These will be by negotiation and discussed at interview.

Rate of pay: £11.44/hour


  • Category D1 clean driving licence enabling you to drive minibuses
  • At least two years of previous driving experience
  • Good communication skills
  • Honesty and reliability
  • Positive attitude
  • An existing enhanced DBS check or willingness to undertake one – paid for by Adapt (NE).

To apply please complete the application form and return to:

For an informal chat about the role please contact Andrew Wild on: 01434 600599 (option 1) or email:






Carers Northumberland sessions at the cafe


Do you look after someone?

Carers Northumberland will be at Cafe @ Burn Lane on the third Thursday of each month. Trained advisors will be offering advice and information to unpaid carers on things such as:

  • Benefits and grants
  • Health and social care
  • Housing
  • Legal issues
  • Lasting power of attorney
  • Education, employment and training
  • Emergency care planning

If you have a question or are looking for support in your caring role, call in to speak to the team, or call 01670 320025 or email to book a specific appointment time.

Upcoming dates

  • Thursday 16 May
  • Thursday 20 June
  • Thursday 18 July

From 10.30am – 12.30pm.

Vacancy: Living Well Coordinator (Social Prescriber)


Job Title: Living Well Coordinator (Social Prescriber)

Responsible to: Adapt (NE) and West Northumberland Primary Care Network

Hours: 37 hours per week, Monday to Friday 9.00am-5.00pm (open to job share)

Salary: £27,595.92 per annum

Benefits: 25 days annual leave per year, plus statutory holidays (pro rata)

Location: The Living Well Coordination Service covers the ten GP practices in the West Northumberland Primary Care Network (PCN), two additional GP practices and will also work from Adapt (NE).

  • Do you have excellent listening and communication skills?
  • Are you organised with good administrative and IT skills?
  • Do you enjoy working as part of a team?
  • Do you want to help support West Northumberland residents to improve their health and wellbeing?

If you have answered ‘yes’ to the above questions, then the Living Well Coordination Service would love to hear from you.

We are recruiting one full-time Living Well Coordinator. This is an opportunity to be involved in delivering and supporting solutions for primary care patients across the West Northumberland Primary Care Network (PCN).

The Living Well Coordinator will be the named worker for one to three GP practices and will split their working time across these practices, as well as working from Adapt’s office in Hexham. You will also be required to work in other places throughout the North East, as identified in your individual work programme.

The West Northumberland PCN practices are: Bellingham Practice, Branch End Surgery (Stocksfield), Burn Brae Medical Group (Hexham), Corbridge Medical Group, Haltwhistle Medical Group, Humshaugh and Wark Medical Group, Prudhoe Medical Group, Scots Gap Medical Group (Morpeth), Sele Medical Practice (Hexham) and White Medical Group (Ponteland). Adderlane Surgery (Prudhoe) and Riversdale Surgery (Prudhoe) are also supported by the service.

Clients may live rurally beyond these areas.

Please find below the Job Description/Person Specification and application form. Please tell us how you meet the person specification within the application form and return it along with the GDPR consent form.

Completed applications to be returned by email by 5.00pm on Wednesday 1 May 2024.

Interviews will be held Wednesday 8 May 2024.

If you require any further information, please contact Emma Aljoe by email at or call 01434 600599 (option 4).

Living Well Coordinator job description and person specification

Living Well Coordinator application form

Adapt (NE) GDPR consent form


This vacancy has now closed.

Cafe Assistant wanted!


We’re looking for a self-motivated and friendly Cafe Assistant to join the team at our busy community cafe, Cafe @ Burn Lane.

Job Title: Cafe Assistant

Hours: Part-time – up to 16 hours/week Monday to Friday, with occasional weekend work

Responsible to: Operations Manager

Base: Café @ Burn Lane, Hexham

Salary: £10.42 per hour, National Minimum Wage

Are you

  • Experienced or have a keen interest in food preparation and baking?
  • Good with people and comfortable to communicate at all levels?
  • A self-motivator with the ability to cope in a pressurised environment?
  • Able to adopt new working systems?
  • Knowledgeable about Health and Safety?

If so, we’d love to hear from you!

All the details of this opportunity can be found in the Job Description and Person Specification below.

For an informal chat about the role please call Clare on 01434 600599 (option 1) or email:

Please return the application form, along with the signed GDPR consent form to:

Clare Loughlin, Adapt (NE), Burn Lane, Hexham NE46 3HN, or email it to:, by 5pm on Friday 12 April 2024.


This vacancy has now closed.



Vision Northumberland Hexham drop-in


Vision Northumberland drop-in event, Cafe @ Burn Lane, Hexham,

Wednesday 31 January 2024 10am – 12pm

  • Do you need the TV volume turned up high?
  • Can you no longer read your favourite book?
  • Are you missing parts of conversations?
  • Unable to read labels when you go shopping?

Call in to meet the Vision Northumberland team at this free drop-in, and and see how they can assist you with your vision and hearing loss. Find out more about the equipment, support and activities on offer to people living in Northumberland. For more details call Vision Northumberland on 01670 514316.

This event has now passed.

Volunteer with Healthwatch Northumberland

We have some fantastic volunteering opportunities for 2024 at Healthwatch Northumberland.
As health and social care champion for people in Northumberland who use these services, you can help us improve care by making sure NHS leaders and other decision-makers hear the views and experiences of residents.

As a Healthwatch Northumberland volunteer you can:
  • Volunteer as much or as little time as you want
  • Make a difference to NHS health and social care in your community
  • Improve your own health and wellbeing
  • Develop your skills and knowledge
  • Add valuable experience to your CV and increase your employability
  • Meet new people and be part of a supportive team
  • Be involved in something positive!

What can you choose to get involved in?

  • Listening to local people’s views and experiences of health and care services
  • Signposting people to local services and support groups
  • Carrying out public surveys
  • Being the eyes and ears of local communities
  • Mystery shopping
  • Administration support
  • Proofreading
  • Research support and report writing
  • Communications and digital support

Volunteering with Healthwatch Northumberland is flexible – you can offer as much or as little time as you wish, either on a regular or one-off basis. Some volunteering work can even be done from home in your own time. You won’t have to work alone and no experience is necessary. You will be well supported, working as part of a friendly team. We welcome anyone with or without relevant experience – training will be provided.It won’t cost you anything but time! Appropriate expenses, including travel costs, will be paid.

For more information visit the Healthwatch Northumberland website.

Job vacancies: Social Prescribers


We are recruiting for one full time and one part time Social Prescriber to work across North Shields Primary Care Network (PCN).

Job title: Social Prescriber

Responsible to: Adapt (NE) and North Shields Primary Care Network

Location: North Shields PCN GP practices – Collingwood Health Group, Priory Medical Group, Redburn Park Medical Centre, Spring Terrace Health Group, Nelson Health Group

Full time post

Hours: 37 hours per week, Monday to Friday 9am – 5pm with up to two evening sessions per month to support enhanced access – evening session 4pm – 8pm

Salary: £26,281.92 per annum

Benefits: 25 days annual leave plus statutory holidays

Part time post

Hours: 21 hours (3 days). Actual days to be agreed (9am – 5pm) with one evening session per month to support enhanced access – evening access 4pm – 8pm

Salary £14,916.74 per annum

Benefits: 15 days annual leave plus statutory holidays (pro rata)

Social prescribing in the North Shields PCN empowers people to take control of their health and wellbeing through referral to Social Prescribing Link Workers who support patients to focus on ‘what matters to me’ and take a holistic approach to an individual’s health and wellbeing, connecting people to diverse community groups and statutory services for practical and emotional support.

As a Social Prescriber, you will support individuals referred to the service by working in partnership with them to assess their non-medical needs and priorities and link them to suitable resources, groups and services. You will empower clients to access the support they need, which may include accompanying clients to local sources of help, where appropriate.

You will proactively build relationships with clients, offer support and develop collaborative, co-produced solutions to address their issues. You will develop relationships with community organisations and statutory services to maintain up to date knowledge and expertise on local services.

You will be working primarily out of GP surgeries as well as, where appropriate, working from the Adapt (NE) office, visiting clients in their homes and meeting clients in other community settings.

We are recruiting for one full time post and one part time post; please identify on the application form which post you are applying for.

Please find the Job Description/Person Specification, application form and GDPR consent form below. Please tell us how you meet the person specification within your application.

Completed applications are to be returned by email, along with the GDPR consent form, by 5pm on Friday 19 January 2024.

Interviews will be held at the North Shields Health Hub on 30 January 2024.

If you require any further information or wish to arrange an informal discussion about this role, please contact Holly Adair by email –

Job description/person specification

Application form

GDPR consent form

Applications for this position have now closed