Annual Report 2023-24

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In review of the last year, Liz Prudhoe, Director says:

“As we look back on April 2023 to March 2024, it is reassuring to recognise we are continuing to deliver on our aims, sustainably building on our work and adding new services. This year we welcomed North Shields Primary Care Network Social Prescribing Service to our social prescribing offer.

We continued to develop Northumberland Learning Disability Network working with partner organisations and groups who provide services for people with learning disabilities. We continued to work with our partners across the North East on the ‘Good Life Collaborative’, a partnership for organisations working for people who are learning disabled to develop new services.

It feels a good while since the COVID-19 pandemic, although we recognise that COVID is still very much active. It is pleasing to witness our offices being a hub of activity again with lots of people returning to face to face meetings, although it is fair to say that work patterns have changed and there is greater flexibility for staff.

Café @ Burn Lane has welcomed customers old and new; it has however, felt the impact of the cost of living crisis due to the rising cost of food. Nevertheless, we have worked hard to keep prices in the cafe as low as possible.

We feel we have lots to look forward to in 2024/2025 and plan to continue what we are doing and keep developing services as we go. I wish to record my thanks to all of our board members for their continued support and guidance, and to our staff who are committed to their roles and work hard throughout the year.”

Read more in our Annual Report 2023-24 or download a pdf version.

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Adapt is a member of the national Safe Places scheme

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Safe Places is a scheme that gives people a place of safety if needed when out and about in their local community. If you:

  • Feel anxious
  • You are lost
  • You have lost something (e.g. bus pass, wallet, phone)
  • You have been bullied
  • You are upset or worried

Come to reception and we will try our best to help you. We are designated as a Safe Place. This service is free-to-use and confidential. We can contact somebody on your behalf, or if we can’t help directly, we will try to find someone who can.

If you would like more information, you can visit the Safe Places website or call us at Adapt on 01434600599.

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The value of listening: Healthwatch Northumberland Annual Report 2023-24

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Healthwatch Northumberland is our local, independent health and social care champion. Adapt (NE) have delivered the Healthwatch function for Northumberland since it began in 2013.

This year over 12,000 people shared their experiences of health and social care services, helping to raise awareness of issues and improve care, or came to Healthwatch Northumberland for clear advice and information about topics such as mental health and the cost of living crisis. The team published 20 reports about the improvements people would like to see in health and social care services. Read about the work and impact of Healthwatch Northumberland over the last 12 months in the Healthwatch Northumberland Annual Report 2023-24.

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Hexham audio book group

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The audio book group is a free, friendly group for anyone who has difficulty reading, due to visual impairments or other challenges.

The group meets at Hexham Library in the Queen’s Hall on the last Thursday of the month (except August), at 2.00pm.

For more information or to join the group please email info@hexhambookfestival.co.uk.

 

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Cost of living support

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Local health and social care champion Healthwatch Northumberland has produced a printed booklet with details of organisations that can offer support with energy costs, prescription and healthcare appointment costs, food, and mental health. The booklet is free and you can ask for a copy by getting in touch with Healthwatch Northumberland.

You can also download a pdf version of the booklet, or view all the information on the website.

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