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We’re Hiring – Living Well Coordinators

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Job Title:  Living Well Coordinators (Social Prescribers)

Responsible to:  Adapt (NE) and West Northumberland PCN

Hours: 37 hours per week, Monday to Friday 9.00am – 5.00pm. Full-time – this post is open to job share

Location: GP practices across the West Northumberland Primary Care Network

Salary: £23,761 per annum

Benefits: 25 days holiday per year, plus statutory holidays pro rata

Please note that initially these posts are remote-working due to COVID-19.

The Living Well Service team covers the 14 GP practices that make up the West Northumberland Primary Care Network. Each Living Well Coordinator will be the named worker for 1-3 GP practices and will split their working time across these practices. Living Well Coordinators may be asked on occasion to cover referrals from other PCN practices depending on referral levels and team capacity in order to meet the needs of the service.

This is an exciting opportunity to be involved in delivering and supporting solutions for patients across West Northumberland Primary Care Network. We are recruiting three full time posts.

Please find below the Job Description/Person Specification and Application Form. Please tell us how you meet the person specification within the application form and return along with the GDPR Consent Form.

Completed applications to be returned by 5.00pm on Wednesday 14th October 2020.

Interviews will be held remotely during the week commencing Monday 26th October 2020.

If you require any further information please contact Tania Thomas by email at tania.thomas@adapt-tynedale.org.uk or by calling Adapt (NE) on 01434 600599.

Job Description and Person Specification

Application Form

GDPR Consent Form

Cafe @ Burn Lane reopens for business!

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Welcome back to Cafe @ Burn Lane. We have made some changes to ensure that we can keep our staff and customers safe. We have extended the cafe into the meeting room next door, meaning we can still seat 30 people safely across the two rooms; plus there’s outdoor seating on our patio. We have a one-way system, new screens, lots of hand sanitising stations and contactless card payments.

You can pre-order your takeaway choice from our menu by calling our takeaway line: 07864 692627. Please collect your order from the patio entrance of the cafe. Dogs are welcome in the main cafe and of course on the patio, and our Changing Places accessible toilet is available for anyone who needs it – you don’t need to be a customer.

Brian, Diane and the team are looking forward to seeing customers old and new at our community cafe. We will have table service only and extra staff over lunchtime, so head down for a freshly baked scone, homemade soup, breakfast or lunch.
Open 9.00am – 3.30pm Monday to Friday.

View the latest menu

Update on our services

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Since the start of lockdown at the end of March, most of the team here at Adapt (NE) have continued to work from home. Our advocacy service has been as busy as ever, providing support remotely to people across the county through our NHS, Care Act, Relevant Person Representative, Independent Mental Health and Independent Mental Capacity advocacy services.

Healthwatch Northumberland’s information and signposting service has been busy helping people find out about changes to services, where to get support locally and listening to people’s experiences of health and social care. The team are holding some online public forums starting from this week, and you can find out how to get involved here.

We are looking at ways we might be able to safely provide the dial-a-ride transport service again in the future. We have been able to help a number of people get to urgent hospital appointments where they have been unable to access any other transport. This was done following social distancing guidelines on our vehicles. If you have issues with getting to medical appointments we might be able to help so do get in touch.

Through our facilities at Café @ Burn Lane we have been able to provide space for volunteers to produce freshly cooked meals for members of both Corbridge and Allendale Lunch Clubs. These have been well received and we’re very pleased to have been able to help. The café will have to stay closed for now until we receive further advice from the government. Although we are permitted to open for take away food, we recognise that there are plenty of businesses in the area providing this service and we have decided not to take custom away from those already offering these services.

We have taken the decision to de-register as a provider of Disclosure and Barring Service (DBS) checks, as we need individuals to visit us at our offices to do this. With staff working from home and social distancing measures in place for some time to come, we feel we can no longer offer this service. Any DBS checks that are currently being processed will be completed. There are many online DBS services which will be able to help if you need one.

Northumberland Communities Together

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Northumberland County Council is launching a new initiative – Northumberland Communities Together-  to support the phenomenal volunteering networks that have been rallying support across the county in response to COVID-19.

Find out more about Northumberland Communities Together

 

The three Food Bank sites in West Northumberland sites are closed to the general public due to coronavirus restrictions, but there is a delivery service for those that need it at this difficult time.

West Northumberland Food Bank

 

More useful information can be found at the links below.

NHS 111 – check if you have coronavirus symptoms

NHS coronavirus advice for everyone

Every Mind Matters – coronavirus and your mental health

Mental Health information from Healthwatch

Volunteer for Northumbria Healthcare

Changes to council services in Northumberland

Be alert to coronavirus scams

 

Customer Notice 20 March 2020

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UPDATE Monday 23 March

As the government has asked for all cafes, pubs and restaurants to close, we cannot go ahead with our plans to open Cafe @ Burn Lane. Our office is open for shorter hours with most staff working from home. Please get in touch if you need to – we will get back to you although it may take us a little longer than usual. 

Like most other organisations, we are having to change the way we operate amid the coronavirus outbreak. Our office opening times are reducing so please bear with us if it takes us a little time to get back to you.

We have lots of regular customers and we wish to still support them and our community. From Monday 23 March Café @ Burn Lane opening times will reduce to 9.30am to 2.30pm.  We are taking the guidance from the government seriously and as such have removed some of our tables to provide a bigger distance between tables. Our hygiene regime is of the highest standard and we have commercial sanitising products for cleaning.

Hopefully warmer weather is on its way and we can get our outdoor seating back onto the patio. Then if you are having a walk you can have a coffee whilst still social distancing.

We are also encouraging people to use our takeaway service. Call ahead on 07864 692627 and we will have your order ready for you.

As we are a community café we wish to continue to support people and as such we are moving to producing takeaway meals which we can offer for home delivery; more details to follow soon.

We would appreciate all our customers if possible could pay by card .. Thank you

Supporting our communities and families who will be most impacted by the loss of income during this time is very important to us. If you would like to make a donation to the café we will use that money to provide meals for local families, especially those who are hardest hit by the school closures.  You could also choose to buy a gift voucher for when things are back to normal and you can come and enjoy a meal.

To finish, some good news  – CHIPs are back on the menu!

Community Information Morning February 2020

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Call in to our next Community Information Morning where you can pick up advice and information about health, wellbeing, transport, money and things going on in your area. This time we have Tynedale Hospice at Home, Northumberland Cancer Support Group, Alzheimers Society, Action on Hearing Loss, Healthwatch Northumberland and Macular Society coming along, plus help around Attendance Allowance and also Support Planners from Northumbria Healthcare.
Join us for a cuppa and a piece of cake in the Resource Room – just through the door from Cafe @ Burn Lane.

 

Adapt (NE) Community Information Morning

Wednesday 19 February 2020, 10.30am – 12.30pm

Adapt (NE), Burn Lane, Hexham NE46 3HN

Free entry, all welcome!

 

Dates for the rest of the year for your diary:

Wednesday 13 May, Wednesday 19 August and Wednesday 18 November

Creating Space Craft Sessions 2020

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Creating Space is a new craft group for wellbeing taking place here at Adapt (NE) in Hexham. Run by local people, the group is looking for more members to make it viable in the longer term. This is a friendly and supportive space for those who might find getting crafty helps with low mood and improves wellbeing. The next sessions will take place on Thursdays 23 and 30 January and 7 February, between 9.30am and 11.30am. Please come along if you are interested or call Claire on 01434 600599 to find out more.

Energy Advice Drop-in Session

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Citizens Advice Northumberland is holding an Energy Advice Drop-in Session here at Adapt (NE) on Monday 20 January, between 10.00am and 1.00pm, as part of the Big Energy Saving Week. Call in to Cafe @ Burn Lane/the Resource Room to speak to a specialist energy adviser about the energy costs within your home and see if you can start saving straight away! Bring along a recent energy bill if you can. No appointment is needed. All advice is confidential, impartial and free.

Christmas and New Year Hours

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Christmas and New Year:
Our offices here at Adapt (NE) will close at 5.00pm on Monday 23 December and re-open on Thursday 2 January.

Cafe @ Burn Lane will close at 4.00pm on Monday 23 December, re-opening in the new year on Monday 6 January.

Thank you for all of your support and custom this year; we wish you all a happy and peaceful Christmas time.

Read our latest Annual Report

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We held our Annual General Meeting on 14 November where we reflected on the previous year’s work and finances. Led by Director Liz Prudhoe, incoming Chair Lorraine Hershon and Treasurer Darren Spencer, there was a review of our transport and advocacy services, Cafe @ Burn Lane and Healthwatch Northumberland, as well as our our other core services and volunteering programme.

Please see the 2018/19 Annual Report below or call us to receive a hard copy.

Adapt (NE) Annual Report 2018/19