Privacy Notice

This privacy policy sets out the data processing practices carried out by this website. If you have any questions regarding this policy and our privacy practices please contact us.

Who we are

We are a community-based organisation providing services to people in North East England. We aim to improve the quality of life of disabled people who have sensory, physical and learning disabilities, or mental health problems; also people who are disadvantaged in being able to access services because they live in a rural location.

This privacy statement covers this Healthwatch website. This statement does not cover links within this website to other websites.

Information we collect

We collect personal information from visitors to this website through the use of online forms and every time you email us your details.

When you simply browse through the information on this website, it does not store or capture your personal information. We do log your IP address (as it is automatically recognised by the web server) but this is so you can download this website onto your device rather than for any tracking purpose.

We will only collect personal information volunteered by you, such as:

  • Feedback from surveys and online forms
  • Email addresses
  • Preferred means of communication

How your information is used

Personal information about you will be used for the following purposes:

To register or renew your membership to Adapt (NE)

To process any payments you have made to Adapt (NE) or any payments we make to you

To carry out our obligations arising from any contracts entered into by you and us

To seek your views or comments on the services we provide

To respond to any queries you might have

Dealing with competition entries

To notify you of changes to our services

To send you communications, e.g newsletters and updates which you have requested and which may be of interest to you.

To process a job or volunteering role application

Who has access to your information?

We will not share, sell or rent your information to third parties.