We will use this space to inform you of any unplanned or unforeseen changes to transport services and we’ll post the same information on our Facebook page.
Dial-a-Rides are scheduled runs that pick you up at your door and take you to a specific destination; ideal for shopping, appointments, social visits etc.
You need to be a member of Adapt to use Dial-a-Ride you can print off and return the membership form below or pick one up on the bus, fill it in and return it with your yearly membership fee via our drivers.
Places are booked on Dial-a-Ride runs by ringing us on 01434 600599 by no later that midday on the working day before the day you wish to travel (i.e. before midday on Friday for a Monday run, or before midday Wednesday for a Thursday run). You must book in this way to be able to travel on Dial-a-Rides.
Our drivers are happy to help you carry your shopping to your door if needed, but we ask that you bear in mind the amount of space on the bus in terms of numbers of shopping bags!
For a list of our current dial-a-ride services, call us on 01434 600599.
Minibus with an Adapt (NE) driver
£16.50 per hour plus mileage at 40p per mile.
Minibus with your own driver
Monday to Friday (9am – 5pm): £6 per hour plus mileage at 40p per mile. Evenings (after 5pm) and weekends: £3 per hour plus mileage at 40p per mile. Maximum charge (weekends only) is £25 per day (£50 for full weekend) plus mileage at 40p per mile.
Please click here for our complaints procedure form.